Studio Overview

Graduate Hospital

At Risk

Philadelphia, PA · Northeast

Opened November 2024

740 South 26th St.

(215) 555-0127

Class Occupancy

46.5%

+1.1% WoW

Average seat fill rate across all classes this week.

Member Bookings48
Pack Bookings26
ClassPass Bookings40

Active Members

117

+2.6% WoW

Total active memberships billed this week.

Net Change+3
Rev / Member$92

Weekly Revenue

$10,708

+1.6% WoW

Gross revenue collected across all booking types this week.

Rev / Member$92
vs Last Week$173

Weekly Churn

6.6%

-8.4% WoW

Share of active members who cancelled this week.

Est. Lost8
Still Active109
Overview

Revenue has climbed from $7,445/week to $10,708/week — up 43.8% over this period. The last 4 weeks averaged $10,388/week, up $991 from the prior 4 — growth is still building.

Membership has grown from 61 to 117 members — a net gain of 56 over this period. The last 4 weeks added an average of 4.2 members/week, up from the prior stretch — momentum is holding.

Retention AI →

117 members analyzed

41 high risk

High

41

35%

41 Members · Immediate Action Needed

Medium

37

32%

37 Members · Monitor Closely

Low

39

33%

39 Members · Stable Retention

Annual revenue at risk

$63,600

67%

of members at risk

WarningMembership
Jun 1

Graduate Hospital membership growth stalled at 119 active members — 40% below the Northeast new-studio ramp benchmark. Recommend activating the referral program and a local community outreach push.

Recent Reviews →
Google4.0★★★★(3)
ClassPass3.2★★★☆☆(6)

Tara S.

★★☆☆☆

ClassPass
May 27, 2026

The late cancel policy is extremely punitive — $35 for canceling 10 hours before class due to an emergency. Workout is fine but the policies and the way customer service handled my complaint left a lot to be desired.

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Monica V.

★★☆☆☆

Google
May 23, 2026

Really disappointed in how things have gone recently. Loved this place when it first opened but there have been a lot of changes and it just doesn't feel the same. Instructor departures, half-full classes — something's off.

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Valerie H.

★★★☆☆

ClassPass
May 20, 2026

Mixed feelings. The best classes here are legitimately 5 stars. But there's a significant gap between the senior and newer instructors. If you can specifically book the veterans, do — otherwise it's pretty average.

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Emily R.

★★★★★

Google
May 19, 2026

Nola's class changed my entire approach to fitness. She breaks down every movement so clearly — I left understanding my body better than years of other workouts combined.

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Kira W.

★★★☆☆

ClassPass
May 14, 2026

Average experience for the price point. Some instructors are excellent, others are just okay. The studio is clean and well-equipped but I expect more personalization at this price.

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Jess T.

★★★★

ClassPass
May 7, 2026

Maren is really great — very knowledgeable and encouraging. I just wish there were more of her time slots available during the week. Her 8am fills up instantly every single week.

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Allison T.

★★★☆☆

ClassPass
Apr 27, 2026

Hit or miss depending on the instructor. When you get a great one it's a 5-star experience, but lately the consistency just isn't there. The concept is great — execution needs some work.

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Kate H.

★★★★

ClassPass
Mar 23, 2026

Fantastic workout and amazing instructors. Parking can be tricky depending on the time of day but once you're inside the studio is beautiful and the class is totally worth the hassle.

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Beth N.

★★★★★

Google
Feb 11, 2026

Came back to exercise after a two-year break and this studio made it feel completely safe and exciting. The instructors modified everything for my level and never made me feel behind. Truly the best re-entry into fitness I could have asked for.

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