I really wanted to love this place. The equipment is great and the concept is solid, but the management feel has really declined. Class sizes feel too big now and instructors are stretched thin.

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Good not great. The equipment is pristine and the studio looks beautiful. But over the past couple of months the class experience has felt more transactional. Less of the community feel that made me sign up.

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The late cancel policy is extremely punitive — $35 for canceling 10 hours before class due to an emergency. Workout is fine but the policies and the way customer service handled my complaint left a lot to be desired.

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Yara's energy is just infectious. The class flew by and I was genuinely shocked at how hard I'd worked. Already booked her next three slots — do not sleep on this instructor.

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The reformer quality and facility are genuinely excellent. But I've had two instructors who didn't offer any modifications for a small injury I mentioned. At this price point I expect better attention to individual needs.

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My friend dragged me to Xena's class and now I'm going three times a week. The reformer work she programs is so smart — feels challenging but you never feel like you might injure yourself.

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The reformers are high quality and the workout is solid, but I've noticed the studio feels less personal lately. Classes seem more rushed and there's less attention to individual form corrections.

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Excellent experience overall. The reformers are top quality and the instructors clearly love what they do. The front desk check-in process is a little slow during peak hours but that's genuinely the only thing I'd flag.

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The community at this studio is just as impressive as the workout. Within a few weeks, instructors knew my name and goals. There's a real sense of belonging here. I bring everyone I know and they all end up staying.

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