Member Retention Intelligence|← Alpharetta

Retention AI

Alpharetta · Alpharetta, GA

Studio

Overview Members Classes Retention AI Sales Operations Inventory Maintenance Reviews Settings

Cohort Retention

% of members still active N months after joining

48%

6-month

23%

12-month

Cohort curves projected from live churn rate · each line = a quarterly member cohort

Members Analyzed

103

High Risk

immediate action needed

Medium Risk

monitor closely

Revenue at Risk

$36,875

annual exposure

Member Risk Distribution

High Risk

23% of members

Medium Risk

22% of members

Low Risk

54% of members

At-Risk by Membership Tier

Unlimited

46%13/28 · $29,076

12-Class Monthly

43%13/30 · $22,380

8-Class Monthly

38%9/24 · $9,996

4-Class Monthly

57%12/21 · $9,156

Member Risk Table

103 members · sorted by churn probability

#	Member	Risk	Last Visit	Visits 30d	Annual Value
1	Amanda Scott 8-class monthly	90	47d ago	1↓ 6	$1,032/yr
Churn Risk 90% Annual Value $1,032 Member Since 70d No-Show Rate 92.5% Risk Factors !No visits in 30+ days !Monthly frequency down sharply !Multiple no-shows recorded Model Feature Weights Visit recency38% Frequency drop31% No-show rate21% Membership tenure6% Membership tier4% Suggested Action Immediate personal outreach — call from studio lead with a complimentary drop-in offer
2	Rebecca Robinson 4-class monthly	89	54d ago	0↓ 6	$672/yr
Churn Risk 89% Annual Value $672 Member Since 208d No-Show Rate 95.0% Risk Factors !No visits in 30+ days !Monthly frequency down sharply !Multiple no-shows recorded Model Feature Weights Visit recency38% Frequency drop31% No-show rate21% Membership tier6% Membership tenure3% Suggested Action Trigger an automated re-engagement sequence with a limited-time comeback discount
3	Brooke Young 8-class monthly	89	62d ago	0↓ 4	$1,236/yr
Churn Risk 89% Annual Value $1,236 Member Since 201d No-Show Rate 99.2% Risk Factors !46-day absence from studio !Visits dropped from 6/month to 0 !100% no-show rate this month Model Feature Weights Visit recency39% Frequency drop32% No-show rate22% Membership tier4% Membership tenure3% Suggested Action Immediate personal outreach — call from studio lead with a complimentary drop-in offer
4	Michelle Nguyen 4-class monthly	86	58d ago	1↓ 5	$792/yr
Churn Risk 86% Annual Value $792 Member Since 238d No-Show Rate 76.4% Risk Factors !46-day absence from studio !Visits dropped from 6/month to 0 !100% no-show rate this month Model Feature Weights Visit recency40% Frequency drop33% No-show rate18% Membership tier6% Membership tenure4% Suggested Action Have their favorite instructor reach out directly with a come-back incentive
5	Brittany Hall 12-class monthly	85	32d ago	1↓ 7	$1,740/yr
Churn Risk 85% Annual Value $1,740 Member Since 99d No-Show Rate 84.6% Risk Factors !46-day absence from studio !Visits dropped from 6/month to 0 !100% no-show rate this month Model Feature Weights Visit recency38% Frequency drop33% No-show rate20% Membership tenure6% Membership tier2% Suggested Action Send personalized win-back text within 48 hours, offer a free class before renewal
6	Sarah Allen unlimited	84	44d ago	0↓ 7	$2,100/yr
Churn Risk 84% Annual Value $2,100 Member Since 153d No-Show Rate 89.3% Risk Factors !Last-minute cancellations increasing !Weekly cadence broken for 5+ weeks !Engagement metrics at lowest point Model Feature Weights Visit recency41% Frequency drop33% No-show rate21% Membership tenure4% Membership tier1% Suggested Action Trigger an automated re-engagement sequence with a limited-time comeback discount
7	Olivia Lee 4-class monthly	84	59d ago	1↓ 6	$684/yr
Churn Risk 84% Annual Value $684 Member Since 77d No-Show Rate 55.6% Risk Factors !Last-minute cancellations increasing !Weekly cadence broken for 5+ weeks !Engagement metrics at lowest point Model Feature Weights Visit recency41% Frequency drop33% No-show rate13% Membership tenure7% Membership tier6% Suggested Action Offer a 1-week pause on their membership to buy time; follow up with a check-in call
8	Riley Torres 4-class monthly	83	44d ago	1↓ 6	$804/yr
Churn Risk 83% Annual Value $804 Member Since 252d No-Show Rate 62.0% Risk Factors !Last-minute cancellations increasing !Weekly cadence broken for 5+ weeks !Engagement metrics at lowest point Model Feature Weights Visit recency41% Frequency drop34% No-show rate15% Membership tier6% Membership tenure4% Suggested Action Offer a 1-week pause on their membership to buy time; follow up with a check-in call
9	Natalie Nguyen 8-class monthly	83	52d ago	1↓ 4	$1,152/yr
Churn Risk 83% Annual Value $1,152 Member Since 343d No-Show Rate 72.7% Risk Factors !46-day absence from studio !Visits dropped from 6/month to 0 !100% no-show rate this month Model Feature Weights Visit recency42% Frequency drop33% No-show rate18% Membership tier4% Membership tenure4% Suggested Action Have their favorite instructor reach out directly with a come-back incentive
10	Megan King 8-class monthly	82	60d ago	1↓ 7	$1,224/yr
Churn Risk 82% Annual Value $1,224 Member Since 124d No-Show Rate 64.2% Risk Factors !Membership renewal approaching !Long absence streak !Booking activity stopped Model Feature Weights Visit recency42% Frequency drop34% No-show rate16% Membership tier4% Membership tenure4% Suggested Action Offer a 1-week pause on their membership to buy time; follow up with a check-in call
11	Morgan Thomas 4-class monthly	81	26d ago	0↓ 8	$744/yr
Churn Risk 81% Annual Value $744 Member Since 368d No-Show Rate 84.7% Risk Factors !46-day absence from studio !Visits dropped from 6/month to 0 !100% no-show rate this month Model Feature Weights Visit recency37% Frequency drop35% No-show rate21% Membership tier6% Membership tenure2% Suggested Action Immediate personal outreach — call from studio lead with a complimentary drop-in offer
12	Riley Wright 4-class monthly	80	41d ago	0↓ 7	$780/yr
Churn Risk 80% Annual Value $780 Member Since 493d No-Show Rate 56.9% Risk Factors !Membership renewal approaching !Long absence streak !Booking activity stopped Model Feature Weights Visit recency43% Frequency drop35% No-show rate14% Membership tier6% Membership tenure2% Suggested Action Trigger an automated re-engagement sequence with a limited-time comeback discount
13	Priya King unlimited	79	59d ago	1↓ 7	$2,184/yr
Churn Risk 79% Annual Value $2,184 Member Since 266d No-Show Rate 66.1% Risk Factors !No visits in 30+ days !Monthly frequency down sharply !Multiple no-shows recorded Model Feature Weights Visit recency43% Frequency drop35% No-show rate17% Membership tenure4% Membership tier1% Suggested Action Send personalized win-back text within 48 hours, offer a free class before renewal
14	Taylor Wilson unlimited	79	36d ago	1↓ 7	$2,280/yr
Churn Risk 79% Annual Value $2,280 Member Since 151d No-Show Rate 69.8% Risk Factors !46-day absence from studio !Visits dropped from 6/month to 0 !100% no-show rate this month Model Feature Weights Visit recency42% Frequency drop35% No-show rate18% Membership tenure4% Membership tier1% Suggested Action Offer a 1-week pause on their membership to buy time; follow up with a check-in call
15	Charlotte Torres 12-class monthly	79	30d ago	0↓ 6	$1,836/yr
Churn Risk 79% Annual Value $1,836 Member Since 665d No-Show Rate 80.3% Risk Factors !Last-minute cancellations increasing !Weekly cadence broken for 5+ weeks !Engagement metrics at lowest point Model Feature Weights Visit recency40% Frequency drop35% No-show rate20% Membership tier2% Membership tenure2% Suggested Action Trigger an automated re-engagement sequence with a limited-time comeback discount

Showing 1–15 of 103

1 / 7

Retention ROI Calculator

Estimate how much annual revenue you can protect by retaining at-risk members.

% of high-risk members retained30%

5%80%

Members Saved

Total at Risk

$36,875

Annual Revenue Protected

$11,063

by retaining 7 members at 30%

JetSet Retention AI · Model AUC 0.841 · Predictions regenerate weekly