Member Retention Intelligence|← South Tampa

Retention AI

South Tampa · Tampa, FL

Studio

Overview Members Classes Retention AI Sales Operations Inventory Maintenance Reviews Settings

Cohort Retention

% of members still active N months after joining

58%

6-month

34%

12-month

Cohort curves projected from live churn rate · each line = a quarterly member cohort

Members Analyzed

284

High Risk

immediate action needed

Medium Risk

monitor closely

Revenue at Risk

$71,555

annual exposure

Member Risk Distribution

High Risk

15% of members

Medium Risk

22% of members

178

Low Risk

63% of members

At-Risk by Membership Tier

Unlimited

29%21/72 · $46,500

12-Class Monthly

40%26/65 · $45,540

8-Class Monthly

35%27/78 · $30,756

4-Class Monthly

46%32/69 · $25,056

Member Risk Table

284 members · sorted by churn probability

#	Member	Risk	Last Visit	Visits 30d	Annual Value
1	Kate Wright 4-class monthly	91	61d ago	0↓ 7	$684/yr
Churn Risk 91% Annual Value $684 Member Since 85d No-Show Rate 89.3% Risk Factors !46-day absence from studio !Visits dropped from 6/month to 0 !100% no-show rate this month Model Feature Weights Visit recency38% Frequency drop31% No-show rate20% Membership tenure6% Membership tier6% Suggested Action Offer a 1-week pause on their membership to buy time; follow up with a check-in call
2	Taylor Hall 8-class monthly	89	43d ago	0↓ 7	$1,128/yr
Churn Risk 89% Annual Value $1,128 Member Since 224d No-Show Rate 98.6% Risk Factors !No visits in 30+ days !Monthly frequency down sharply !Multiple no-shows recorded Model Feature Weights Visit recency39% Frequency drop32% No-show rate22% Membership tier4% Membership tenure3% Suggested Action Send personalized win-back text within 48 hours, offer a free class before renewal
3	Megan Flores 8-class monthly	89	56d ago	0↓ 4	$1,212/yr
Churn Risk 89% Annual Value $1,212 Member Since 59d No-Show Rate 73.3% Risk Factors !Membership renewal approaching !Long absence streak !Booking activity stopped Model Feature Weights Visit recency39% Frequency drop32% No-show rate17% Membership tenure9% Membership tier4% Suggested Action Have their favorite instructor reach out directly with a come-back incentive
4	Michelle Green 8-class monthly	89	55d ago	0↓ 5	$1,092/yr
Churn Risk 89% Annual Value $1,092 Member Since 310d No-Show Rate 98.1% Risk Factors !Membership renewal approaching !Long absence streak !Booking activity stopped Model Feature Weights Visit recency39% Frequency drop32% No-show rate22% Membership tier4% Membership tenure3% Suggested Action Send personalized win-back text within 48 hours, offer a free class before renewal
5	Ava Hill 4-class monthly	88	56d ago	0↓ 8	$660/yr
Churn Risk 88% Annual Value $660 Member Since 346d No-Show Rate 86.8% Risk Factors !46-day absence from studio !Visits dropped from 6/month to 0 !100% no-show rate this month Model Feature Weights Visit recency39% Frequency drop32% No-show rate20% Membership tier6% Membership tenure3% Suggested Action Trigger an automated re-engagement sequence with a limited-time comeback discount
6	Sarah Johnson 4-class monthly	87	50d ago	1↓ 5	$840/yr
Churn Risk 87% Annual Value $840 Member Since 530d No-Show Rate 91.6% Risk Factors !46-day absence from studio !Visits dropped from 6/month to 0 !100% no-show rate this month Model Feature Weights Visit recency39% Frequency drop32% No-show rate21% Membership tier6% Membership tenure2% Suggested Action Immediate personal outreach — call from studio lead with a complimentary drop-in offer
7	Ava Moore unlimited	86	40d ago	1↓ 5	$2,292/yr
Churn Risk 86% Annual Value $2,292 Member Since 215d No-Show Rate 97.8% Risk Factors !Membership renewal approaching !Long absence streak !Booking activity stopped Model Feature Weights Visit recency40% Frequency drop33% No-show rate23% Membership tenure4% Membership tier1% Suggested Action Have their favorite instructor reach out directly with a come-back incentive
8	Jessica Johnson 4-class monthly	86	49d ago	1↓ 5	$672/yr
Churn Risk 86% Annual Value $672 Member Since 566d No-Show Rate 83.6% Risk Factors !Last-minute cancellations increasing !Weekly cadence broken for 5+ weeks !Engagement metrics at lowest point Model Feature Weights Visit recency40% Frequency drop33% No-show rate20% Membership tier6% Membership tenure2% Suggested Action Offer a 1-week pause on their membership to buy time; follow up with a check-in call
9	Ava Allen 4-class monthly	85	60d ago	0↓ 6	$852/yr
Churn Risk 85% Annual Value $852 Member Since 720d No-Show Rate 80.7% Risk Factors !Membership renewal approaching !Long absence streak !Booking activity stopped Model Feature Weights Visit recency40% Frequency drop33% No-show rate19% Membership tier6% Membership tenure2% Suggested Action Immediate personal outreach — call from studio lead with a complimentary drop-in offer
10	Jennifer Moore unlimited	85	40d ago	1↓ 5	$2,280/yr
Churn Risk 85% Annual Value $2,280 Member Since 58d No-Show Rate 68.4% Risk Factors !46-day absence from studio !Visits dropped from 6/month to 0 !100% no-show rate this month Model Feature Weights Visit recency40% Frequency drop33% No-show rate16% Membership tenure9% Membership tier1% Suggested Action Trigger an automated re-engagement sequence with a limited-time comeback discount
11	Peyton Anderson 8-class monthly	85	58d ago	0↓ 8	$1,260/yr
Churn Risk 85% Annual Value $1,260 Member Since 510d No-Show Rate 85.5% Risk Factors !46-day absence from studio !Visits dropped from 6/month to 0 !100% no-show rate this month Model Feature Weights Visit recency41% Frequency drop33% No-show rate20% Membership tier4% Membership tenure2% Suggested Action Offer a 1-week pause on their membership to buy time; follow up with a check-in call
12	Brooke Walker unlimited	85	47d ago	0↓ 5	$2,292/yr
Churn Risk 85% Annual Value $2,292 Member Since 209d No-Show Rate 91.9% Risk Factors !46-day absence from studio !Visits dropped from 6/month to 0 !100% no-show rate this month Model Feature Weights Visit recency41% Frequency drop33% No-show rate22% Membership tenure4% Membership tier1% Suggested Action Trigger an automated re-engagement sequence with a limited-time comeback discount
13	Emily Torres 4-class monthly	84	30d ago	1↓ 4	$888/yr
Churn Risk 84% Annual Value $888 Member Since 164d No-Show Rate 88.1% Risk Factors !No visits in 30+ days !Monthly frequency down sharply !Multiple no-shows recorded Model Feature Weights Visit recency37% Frequency drop32% No-show rate21% Membership tier6% Membership tenure4% Suggested Action Have their favorite instructor reach out directly with a come-back incentive
14	Megan Green 8-class monthly	83	42d ago	0↓ 4	$1,056/yr
Churn Risk 83% Annual Value $1,056 Member Since 479d No-Show Rate 78.5% Risk Factors !46-day absence from studio !Visits dropped from 6/month to 0 !100% no-show rate this month Model Feature Weights Visit recency41% Frequency drop34% No-show rate19% Membership tier4% Membership tenure2% Suggested Action Send personalized win-back text within 48 hours, offer a free class before renewal
15	Brittany Scott 4-class monthly	83	63d ago	1↓ 3	$864/yr
Churn Risk 83% Annual Value $864 Member Since 625d No-Show Rate 83.3% Risk Factors !No visits in 30+ days !Monthly frequency down sharply !Multiple no-shows recorded Model Feature Weights Visit recency41% Frequency drop31% No-show rate20% Membership tier6% Membership tenure2% Suggested Action Have their favorite instructor reach out directly with a come-back incentive

Showing 1–15 of 284

1 / 19

Retention ROI Calculator

Estimate how much annual revenue you can protect by retaining at-risk members.

% of high-risk members retained30%

5%80%

Members Saved

Total at Risk

$71,555

Annual Revenue Protected

$21,467

by retaining 13 members at 30%

JetSet Retention AI · Model AUC 0.841 · Predictions regenerate weekly