Member Retention Intelligence|← Aventura

Retention AI

Aventura · Aventura, FL

Studio

Overview Members Classes Retention AI Sales Operations Inventory Maintenance Reviews Settings

Cohort Retention

% of members still active N months after joining

61%

6-month

37%

12-month

Cohort curves projected from live churn rate · each line = a quarterly member cohort

Members Analyzed

322

High Risk

immediate action needed

Medium Risk

monitor closely

Revenue at Risk

$78,241

annual exposure

Member Risk Distribution

High Risk

15% of members

Medium Risk

22% of members

204

Low Risk

63% of members

At-Risk by Membership Tier

Unlimited

33%27/83 · $59,676

12-Class Monthly

39%30/77 · $52,224

8-Class Monthly

37%28/75 · $31,824

4-Class Monthly

38%33/87 · $24,984

Member Risk Table

322 members · sorted by churn probability

#	Member	Risk	Last Visit	Visits 30d	Annual Value
1	Morgan Torres 4-class monthly	89	51d ago	0↓ 6	$684/yr
Churn Risk 89% Annual Value $684 Member Since 210d No-Show Rate 92.9% Risk Factors !Membership renewal approaching !Long absence streak !Booking activity stopped Model Feature Weights Visit recency39% Frequency drop31% No-show rate21% Membership tier6% Membership tenure3% Suggested Action Have their favorite instructor reach out directly with a come-back incentive
2	Sophia Jones 4-class monthly	88	65d ago	1↓ 4	$768/yr
Churn Risk 88% Annual Value $768 Member Since 334d No-Show Rate 93.5% Risk Factors !Membership renewal approaching !Long absence streak !Booking activity stopped Model Feature Weights Visit recency39% Frequency drop31% No-show rate21% Membership tier6% Membership tenure3% Suggested Action Immediate personal outreach — call from studio lead with a complimentary drop-in offer
3	Rachel Wright 8-class monthly	87	41d ago	0↓ 6	$1,248/yr
Churn Risk 87% Annual Value $1,248 Member Since 180d No-Show Rate 92.1% Risk Factors !46-day absence from studio !Visits dropped from 6/month to 0 !100% no-show rate this month Model Feature Weights Visit recency39% Frequency drop32% No-show rate21% Membership tier4% Membership tenure3% Suggested Action Trigger an automated re-engagement sequence with a limited-time comeback discount
4	Ashley Nguyen 8-class monthly	86	48d ago	1↓ 7	$1,044/yr
Churn Risk 86% Annual Value $1,044 Member Since 162d No-Show Rate 87.7% Risk Factors !Membership renewal approaching !Long absence streak !Booking activity stopped Model Feature Weights Visit recency40% Frequency drop32% No-show rate20% Membership tier4% Membership tenure3% Suggested Action Immediate personal outreach — call from studio lead with a complimentary drop-in offer
5	Nicole Harris 12-class monthly	86	52d ago	0↓ 7	$1,728/yr
Churn Risk 86% Annual Value $1,728 Member Since 103d No-Show Rate 82.5% Risk Factors !No visits in 30+ days !Monthly frequency down sharply !Multiple no-shows recorded Model Feature Weights Visit recency40% Frequency drop32% No-show rate19% Membership tenure6% Membership tier2% Suggested Action Offer a 1-week pause on their membership to buy time; follow up with a check-in call
6	Jordan Nguyen 4-class monthly	86	58d ago	0↓ 5	$684/yr
Churn Risk 86% Annual Value $684 Member Since 488d No-Show Rate 85.7% Risk Factors !46-day absence from studio !Visits dropped from 6/month to 0 !100% no-show rate this month Model Feature Weights Visit recency40% Frequency drop33% No-show rate20% Membership tier6% Membership tenure2% Suggested Action Send personalized win-back text within 48 hours, offer a free class before renewal
7	Lauren Garcia 4-class monthly	86	29d ago	1↓ 6	$864/yr
Churn Risk 86% Annual Value $864 Member Since 719d No-Show Rate 99.4% Risk Factors !46-day absence from studio !Visits dropped from 6/month to 0 !100% no-show rate this month Model Feature Weights Visit recency36% Frequency drop33% No-show rate23% Membership tier6% Membership tenure2% Suggested Action Trigger an automated re-engagement sequence with a limited-time comeback discount
8	Olivia King 4-class monthly	84	40d ago	0↓ 5	$720/yr
Churn Risk 84% Annual Value $720 Member Since 570d No-Show Rate 78.7% Risk Factors !46-day absence from studio !Visits dropped from 6/month to 0 !100% no-show rate this month Model Feature Weights Visit recency40% Frequency drop33% No-show rate19% Membership tier6% Membership tenure2% Suggested Action Offer a 1-week pause on their membership to buy time; follow up with a check-in call
9	Michelle Torres 12-class monthly	84	35d ago	1↓ 3	$1,800/yr
Churn Risk 84% Annual Value $1,800 Member Since 101d No-Show Rate 90.9% Risk Factors !No visits in 30+ days !Monthly frequency down sharply !Multiple no-shows recorded Model Feature Weights Visit recency39% Frequency drop30% No-show rate22% Membership tenure7% Membership tier2% Suggested Action Offer a 1-week pause on their membership to buy time; follow up with a check-in call
10	Camille Hill 4-class monthly	84	45d ago	1↓ 7	$888/yr
Churn Risk 84% Annual Value $888 Member Since 553d No-Show Rate 77.0% Risk Factors !46-day absence from studio !Visits dropped from 6/month to 0 !100% no-show rate this month Model Feature Weights Visit recency41% Frequency drop33% No-show rate18% Membership tier6% Membership tenure2% Suggested Action Have their favorite instructor reach out directly with a come-back incentive
11	Priya Taylor 8-class monthly	84	48d ago	0↓ 6	$1,104/yr
Churn Risk 84% Annual Value $1,104 Member Since 124d No-Show Rate 76.4% Risk Factors !Membership renewal approaching !Long absence streak !Booking activity stopped Model Feature Weights Visit recency41% Frequency drop33% No-show rate18% Membership tier4% Membership tenure4% Suggested Action Immediate personal outreach — call from studio lead with a complimentary drop-in offer
12	Michelle Wright 8-class monthly	84	54d ago	1↓ 4	$1,224/yr
Churn Risk 84% Annual Value $1,224 Member Since 331d No-Show Rate 80.1% Risk Factors !30+ day lapse in attendance !Visited only once in past 45 days !Classpass usage replacing membership Model Feature Weights Visit recency41% Frequency drop32% No-show rate19% Membership tier4% Membership tenure4% Suggested Action Have their favorite instructor reach out directly with a come-back incentive
13	Riley Allen 8-class monthly	84	45d ago	0↓ 5	$1,164/yr
Churn Risk 84% Annual Value $1,164 Member Since 379d No-Show Rate 80.6% Risk Factors !Membership renewal approaching !Long absence streak !Booking activity stopped Model Feature Weights Visit recency41% Frequency drop34% No-show rate19% Membership tier4% Membership tenure2% Suggested Action Send personalized win-back text within 48 hours, offer a free class before renewal
14	Morgan Anderson unlimited	83	47d ago	0↓ 8	$2,112/yr
Churn Risk 83% Annual Value $2,112 Member Since 130d No-Show Rate 86.5% Risk Factors !30+ day lapse in attendance !Visited only once in past 45 days !Classpass usage replacing membership Model Feature Weights Visit recency41% Frequency drop34% No-show rate21% Membership tenure4% Membership tier1% Suggested Action Immediate personal outreach — call from studio lead with a complimentary drop-in offer
15	Priya Taylor 12-class monthly	83	36d ago	0↓ 7	$1,764/yr
Churn Risk 83% Annual Value $1,764 Member Since 278d No-Show Rate 83.1% Risk Factors !Membership renewal approaching !Long absence streak !Booking activity stopped Model Feature Weights Visit recency40% Frequency drop34% No-show rate20% Membership tenure4% Membership tier2% Suggested Action Offer a 1-week pause on their membership to buy time; follow up with a check-in call

Showing 1–15 of 322

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Retention ROI Calculator

Estimate how much annual revenue you can protect by retaining at-risk members.

% of high-risk members retained30%

5%80%

Members Saved

Total at Risk

$78,241

Annual Revenue Protected

$23,472

by retaining 14 members at 30%

JetSet Retention AI · Model AUC 0.841 · Predictions regenerate weekly